Effective Date: 9th July 2025

At TechPowar Digital Private Limited, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with us through our website, store, or services.

1. About Us

Company Name: Techpowar Digital Private Limited
Registered Office: SH NO. S2, Parshwa Heights, 1585 E 4 Lane, Rajarampuri, Karvir, Kolhapur – 416008, Maharashtra, India.
Nature of Business: Retail and repair of electronic gadgets, games, and parts for laptops, mobile phones, and PCs.

2. Information We Collect

We may collect the following types of personal and non-personal information:

a. Personal Information

  • Full Name

  • Contact Number

  • Email Address

  • Billing and Shipping Address

  • Payment Details (via secure third-party processors only)

  • Device Information (for repair and warranty purposes)

b. Non-Personal Information

  • IP address

  • Browser type and version

  • Time and date of visit

  • Referring pages and navigation patterns

3. How We Use Your Information

Your information is collected to provide a seamless and secure customer experience. We may use your information for the following purposes:

  • To process your orders, repairs, or service requests

  • To communicate regarding service updates, promotions, and support

  • To maintain service records and warranty tracking

  • To comply with legal obligations

  • To improve our website and services through analytics

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:

  • With trusted service providers (e.g., courier services, payment gateways) to complete your transactions

  • When required by law, regulation, or legal processes

  • To prevent fraud or security threats

5. Data Security

We implement industry-standard measures to safeguard your information, including:

  • SSL encryption for data transmission

  • Secure storage systems

  • Restricted access to personal data on a need-to-know basis

However, no system is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights and Choices

You have the right to:

  • Access the information we hold about you

  • Request correction or deletion of your data

  • Opt out of marketing communications

  • Withdraw consent at any time (where applicable)

To exercise any of these rights, please contact us at: support@powardigital.com

7. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your experience and collect analytics. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such websites.

9. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 18 without parental consent.

10. Updates to This Policy

We may revise this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

For questions or concerns about this Privacy Policy, please contact:

TechPowar Digital Private Limited
SH NO. S2, Parshwa Heights, 1585 E 4 Lane, Rajarampuri, Karvir,
Kolhapur – 416008, Maharashtra, India
Phone: +91-7507559246
Email: info@powardigital.com